Recognising our employers
We’re committed to increasing public awareness of the contribution these employers and self-employed volunteers make and have a programme of work to promote and recognise them.
Volunteer Hub
Welcome to the Volunteer Hub where you will find everything related to volunteer processes and procedures.
If you have any content updates or edits to make, please get in touch with Volunteer@fireandemergency.nz
Read the Volunteerism Strategy(external link)
Safety, health and wellbeing
Links to the support programmes, e.g. CIPPS and counselling, and how to report safety, health and wellbeing events
Volunteer benefits
We provide a number of reward and recognition initiatives to recognise our volunteers
Volunteer attraction toolkit
This toolkit has information and resources to help you attract new volunteers.
Information about COVID-19
This section of the Portal has information on Fire and Emergency's response to COVID-19, including how it affects responding to incidents. There's no sign-in required to view this content.
Recruitment, induction, transfers and exits
Links to information about recruitment, induction, transfers and exit.
Training, learning and development
Links to training resources, e.g. courses, online learning, regular training nights and leadership development
Operational forms and procedures
Links to operational content, e.g. command and control, hazardous materials, glossaries, equipment, fleet, fire control, etc, and regular checks and forms
Finance, reimbursements, gratuities and insurance
Links to reimbursement for loss of income and expenses, insurance claims, grant allowances and general finance information
Brigade management and volunteer dashboard
Links to brigade rules, policy, role descriptions, meeting templates, canteen information and the volunteer dashboard
Uniform, PPE and medals
Links to uniform, PPE, name badges, ID cards, medals and service honours information
Advocacy, support, issues and disputes
Information on the free advocacy and support services available to volunteers and links to resolve issues and disputes
Families
Information about the resources available for families of volunteers
Volunteer initiatives and projects
Information on projects and initiatives currently underway to improve support for volunteers
Tips for using our systems
Links to short videos that can help you use our information technology (IT) systems (Office 365)
Unions and Associated Agencies
Links to unions and associated agencies, e.g. FRFANZ, UFBA, AFAC, Firefighters Welfare Society and the Firefighters Credit Union
National Volunteer Week resources
National Volunteer Week runs 21-27 June. Here's a digital toolkit that you and your brigade can use to promote National volunteer week on your social media.