We’re committed to increasing public awareness of the contribution these employers and self-employed volunteers make and have a programme of work to promote and recognise them.
Links to the support programmes, e.g. CIPPS and counselling, and how to report safety, health and wellbeing events
We provide a number of reward and recognition initiatives to recognise our volunteers
This toolkit has information and resources to help you attract new volunteers.
This section of the Portal has information on Fire and Emergency's response to COVID-19, including how it affects responding to incidents. There's no sign-in required to view this content.
Links to information about recruitment, induction, transfers and exit.
Links to training resources, e.g. courses, online learning, regular training nights and leadership development
Links to operational content, e.g. command and control, hazardous materials, glossaries, equipment, fleet, fire control, etc, and regular checks and forms
Links to reimbursement for loss of income and expenses, insurance claims, grant allowances and general finance information
Links to brigade rules, policy, role descriptions, meeting templates, canteen information and the volunteer dashboard
Links to uniform, PPE, name badges, ID cards, medals and service honours information
Information on the free advocacy and support services available to volunteers and links to resolve issues and disputes
Information on projects and initiatives currently underway to improve support for volunteers
Links to short videos that can help you use our information technology (IT) systems (Office 365)
Links to unions and associated agencies, e.g. FRFANZ, UFBA, AFAC, Firefighters Welfare Society and the Firefighters Credit Union