Community engagement toolkit
The toolkit has resources your brigade can use to work out the best way to engage with your community to partner in the brigade's development and sustainability.
Volunteer Hub
Welcome to the Volunteer Hub where you will find everything related to volunteer processes and procedures. If you have any content updates or edits to make, please get in touch with Volunteer@fireandemergency.nz
Volunteer feedback wanted
We need your input for a survey about the UFBA's services. Go to UFBA Services Evaluation Survey to find out more and have your say.
Five-year renewable term for newly appointed volunteer brigade leaders is now live.Check out the hub of information. |
Speak Safe @ Fair WayIndependent support to work through issues and manage complaints. |
UFBA Services Evaluation Survey
Volunteer feedback wanted - take part in a survey about the UFBA's services
Unions and Associated Agencies
Links to unions and associated agencies, e.g. FRFANZ, UFBA, AFAC, Firefighters Welfare Society and the Firefighters Credit Union
Volunteer attraction toolkit
This toolkit has information and resources to help you attract new volunteers.
UFBA Conference Hui 2025
This page provides information about the United Fire Brigades’ Association Conference Hui for 2025.
Recruitment and induction
Links to information about recruiting and inducting new volunteers
Recognition and appreciation programme
The Recognition and Appreciation Programme has been developed to support our approach to valuing volunteers, their whānau and employers. It provides resources and material to support the appropriate recognition and…
Order volunteer resources
See what booklets and resources are available to order for your brigade.
Recognising our employers
We’re committed to increasing public awareness of employers of volunteers and have a programme of work to promote and recognise them.
Families
Information about the resources available for families of volunteers
National Volunteer Week resources
National Volunteer Week is held for a week in June every year. Resources to help you participate are available here.
Role changes, transfers and exits
Instructions on how to change role, transfer to another brigade or leave Fire and Emergency
Volunteer benefits
We provide a number of reward and recognition initiatives to recognise our volunteers
Hiwa-i-te-rangi
Hiwa-i-te-rangi is a three-year programme designed to bring to life our commitment to working with Māori as tangata whenua by improving the way we serve and connect with Māori in…
Safety, health and wellbeing
Links to the support programmes, e.g. CIPPS and counselling, and how to report safety, health and wellbeing events
Finance, reimbursements, gratuities and insurance
Links to reimbursement for loss of income and expenses, insurance claims, grant allowances and general finance information
Training, learning and development
Links to training resources, e.g. courses, online learning, regular training nights and leadership development
Uniform, PPE and medals
Links to uniform, PPE, name badges, ID cards, medals and service honours information
Operational forms and procedures
Links to operational content, e.g. command and control, hazardous materials, glossaries, equipment, fleet, fire control, etc, and regular checks and forms
Brigade management and volunteer dashboard
Links to brigade rules, policy, role descriptions, meeting templates, canteen information and the volunteer dashboard
Advocacy, support, issues and disputes
Information on the free advocacy and support services available to volunteers and links to resolve issues and disputes
Tips for using our systems
Links to short videos that can help you use our information technology (IT) systems (Office 365)
Volunteer initiatives and projects
Information on projects and initiatives currently underway to improve support for volunteers
Volunteerism Strategy six month reports
This page has links to the first and subsequent Volunteerism Strategy six monthly reports.
Volunteer newsletters
Fire and Emergency News - Volunteer newsletter is emailed to volunteers four times a year.