This toolkit has information and resources to help you attract new volunteers.
Welcome to the Volunteer Hub where you will find everything related to volunteer processes and procedures.
If you have any content updates or edits to make, please get in touch with Volunteer@fireandemergency.nz
The Recognition and Appreciation Programme has been developed to support our approach to valuing volunteers, their whānau and employers. It provides resources and material to support the appropriate recognition and…
We’re committed to increasing public awareness of employers of volunteers and have a programme of work to promote and recognise them.
National Volunteer Week runs 19-25 June. Here's a digital toolkit that you and your brigade can use to promote National volunteer week on your social media.
Instructions on how to change role, transfer to another brigade or leave Fire and Emergency
We provide a number of reward and recognition initiatives to recognise our volunteers
Hiwa-i-te-rangi is a three-year programme designed to bring to life our commitment to working with Māori as tangata whenua by improving the way we serve and connect with Māori in…
Links to the support programmes, e.g. CIPPS and counselling, and how to report safety, health and wellbeing events
Links to reimbursement for loss of income and expenses, insurance claims, grant allowances and general finance information
Links to training resources, e.g. courses, online learning, regular training nights and leadership development
Links to uniform, PPE, name badges, ID cards, medals and service honours information
Links to operational content, e.g. command and control, hazardous materials, glossaries, equipment, fleet, fire control, etc, and regular checks and forms
Links to brigade rules, policy, role descriptions, meeting templates, canteen information and the volunteer dashboard
Information on the free advocacy and support services available to volunteers and links to resolve issues and disputes
Links to short videos that can help you use our information technology (IT) systems (Office 365)
This section of the Portal has information on Fire and Emergency's response to COVID-19, including how it affects responding to incidents. There's no sign-in required to view this content.
Links to unions and associated agencies, e.g. FRFANZ, UFBA, AFAC, Firefighters Welfare Society and the Firefighters Credit Union
Information on projects and initiatives currently underway to improve support for volunteers