Welcome to the Volunteer home page for Fire and Emergency New Zealand.  This is the place to go for all things volunteerism related.  Down the right hand-side of the screen you will find links to Volunteer related information. 

Let us know if there’s additional information you would like to see here by emailing:  


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Latest Update

“draft Volunteerism Strategy : Have Your Say”

In June 2018 the draft Volunteerism Strategy - Enabling Sustainable Volunteerism, was approved by the Board for consultation with the wider community.  The draft Volunteerism Strategy acknowledges the central role of volunteers to Fire and Emergency New Zealand and affirms our commitment to volunteers and volunteerism. It has a focus on sustaining our core functions and it signals a future for a wider range of roles. 

Our final volunteerism strategy will be the foundation for our work. It will set out how, over the next decade, we intend to value and respect the contribution of volunteers, their families and employers.

We are now seeking feedback on our draft strategy from all Fire and Emergency personnel, their unions and associations.

Click the following link to download and read the full draft strategy here.


To make your submission online: 

If you have an active Fire and Emergency NZ email address, you will receive an email with a login to ConsiderThis.  

If you do not receive an email, please contact the Consultation team with your name, preferred contact email address and your Brigade, Station, or Volunteer Rural Fire Force by:

Email:                considerthis@fireandemergency.nz

Phone:              0800 232 015

Text:                  027 525 3454

An email with login details will be sent to you as you register during the consultation period.

ConsiderThis is the online tool for providing feedback on the Volunteerism Strategy, as well as the proposed Operating Model and Risk Reduction Strategy. You can comment on any part of the proposals and see what others are suggesting. All submissions are anonymous, unless you want to include your name.


Other ways to submit your feedback
  • By using the hard copy ‘submission template’ that will be provided as part of the hard copy packs and either:

Email:     considerthis@fireandemergency.nz

Fax:        04 496 3700

Post:      Private and Confidential

OM Consultation
Fire and Emergency New Zealand
PO Box 2133,

  • Have a Manager, Officer, Controller, CFO or other leader submit on your behalf.
  • Through your Union or Association.
support is available for you

We recognise that for some people the consultation process may be unsettling. Fire and Emergency is committed to ensuring that all our people are supported through the consultation process. The support that people may need will vary from person to person. If you would like any support throughout this period, have any concerns or want to ask questions, you can contact your:

  • Manager, Officer, Controller or Chief Fire Office
  • HR Manager
  • Union or Association
  • Change coach
  • The employee assistance programmes in your region:

 You can also contact the Consultation Team by:

Fire and Emergency New Zealand is committed to ensuring that all employees are fully supported through this process, and welcomes any further suggestions on support that would be useful.

Click here for more information about the Operating Model proposal and Draft Risk Reduction Strategy, as well as the support available to you during this time. Click here for the Draft Operating Model Design Documents.

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