Welcome to the Volunteer Hub where you will find everything related to volunteer processes and procedures.

If you have any content updates or edits to make, please get in touch with Volunteer@fireandemergency.nz


Recognising our employers

We’re committed to increasing public awareness of the contribution these employers and self-employed volunteers make and have a programme of work to promote and recognise them.

Safety, health and wellbeing

Links to the support programmes, e.g. CIPPS and counselling, and how to report safety, health and wellbeing events

Volunteer benefits

We provide a number of reward and recognition initiatives to recognise our volunteers

Information about COVID-19

This section of the Portal has information on Fire and Emergency's response to COVID-19, including how it affects responding to incidents. There's no sign-in required to view this content.

Operational forms and procedures

Links to operational content, e.g. command and control, hazardous materials, glossaries, equipment, fleet, fire control, etc, and regular checks and forms


Information about the resources available for families of volunteers

Unions and Associated Agencies

Links to unions and associated agencies, e.g. FRFANZ, UFBA, AFAC, Firefighters Welfare Society and the Firefighters Credit Union

National Volunteer Week resources

National Volunteer Week runs 21-27 June. Here's a digital toolkit that you and your brigade can use to promote National volunteer week on your social media.