Helpdesks

For general ICT matters:

For urgent issues: Phone 0800 374 843Option 1

Further details on getting ICT Support available on ICT support(external link) page.

For the Station Management System (SMS):

SMS Helpdesk:        0800 374 843 - Option 2

See also: SMS Information page

For Radio Communications:

Radio Helpdesk :     0800 FIRE HD (34 73 43)

For Portal help:

finding information or making changes to pages

technicalwriters@fireandemergency.nz

Spatial Intelligence

Data Intelligence

GIS Mapping Support

ICT- Data Intelligence

GIS-Support@fireandemergency.nz

Data-Support@fireandemergency.nz

Supported Systems\Services

ARC GIS

ARC GIS Online (AGOL)

SMART Map

SMART Risk

SMART Atlas

CPNs

GIS Services

 

Supported Systems\Services

Cognos Analytics

Datamart\Datawarehouse

CCD

SOP

CAD

SMART Status

ICAD Reporting

INCR


Other

Go to Personnel Directory for access to:

Brigade Information

Org Chart

NHQ contacts

Region/District contacts

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