Volunteer Life Cycle Research
The Volunteer Life Cycle Research: Understanding the Volunteer Journey has been completed, with the report now available.
The Volunteer Life Cycle Research: Understanding the Volunteer Journey has been completed, with the report now available.
(Previously called the agreements of service and model rules project)The project seeks to strengthen the relationship between Fire and Emergency and volunteers, so together we can best serve our communities.
We have created the ‘Reduced Staff’ and ‘Back Soon’ signage which helps to explain why a business may have had to close unexpectedly, or service may be taking a bit longer…
The workshops are designed to give our people an appreciation and understanding of what life is like for Fire and Emergency volunteers.
The project will work with volunteers and personnel who support them to understand the support functions they perform and how to better align these to the Service Delivery structure.
The Volunteer Voice Network (VVN) connects our volunteers with teams across the organisation strengthening how Fire and Emergency New Zealand engage and involve them in our decision-making.