Thank you to everyone who took a few minutes to share your experiences in our new people survey - ‘your say’.

The organisation-wide findings are available now on the Portal - within two weeks of the survey closing.

Our latest survey focussed on diversity, inclusion and cultural capability survey and is the second of three short pulse surveys we’re running over a 12 month period.

Key measures

The two key measures that are included in each pulse survey are:

I would recommend Fire and Emergency as a great place to work or volunteer

93% of respondents across the organisation were either favourable (80%) or neutral (13%).

I enjoy working or volunteering at Fire and Emergency

96% of respondents across the organisation were favourable (88%) or neutral (8%).

These are largely positive results and have improved slightly from our last survey. When we look at what drives these two measures there a couple of key areas we can improve.

Based on the findings, and consistent with other feedback, two of the key areas where we can positively impact these measures are through:

  • improving people's feeling of belonging at Fire and Emergency
  • increasing how many people feel they are treated with respect.

Creating a culture that is safe, positive and inclusive for all our people when they work or volunteer with us is a top priority for our Executive Leadership Team and our Board.

As an immediate action, these results will feed into organisation-wide programmes of work already underway including the Eke Taumata programme – to create a positive culture – our Kia Toipoto programme – to create a workplace that reflects the communities we serve, and the mahi of our Kaupapa Māori and Cultural Communities Branch.

Ultimately our culture is the outcome of everything each of us says, does and accepts in the workplace and in our service to the community. We all have a role to play to create a positive and inclusive culture.

Our ‘your say’ survey results tell us how we are doing. They set a baseline for us to track progress against over time and identify where we can focus our efforts. 

Other findings

  • Across the two key measures volunteers responded more favourably than employees.
  • Overall, responses to diversity and inclusion questions were more favourable than responses to cultural capability questions.
  • As well as questions about all cultures, we included four specific questions to help us measure our commitment to Māori as Tangata Whenua. The results show we have more work to do in this area, including building understanding of why this is important.

View the full results here

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