How to set up new suppliers

Fire and Emergency has over 10,000 suppliers who provide a wide range of products and services to our stations and offices. To ensure that suppliers’ invoices can be processed and paid on time for the products or services they’ve supplied, they need to be correctly set up in our system.  

If you have a new supplier, please ask them to contact  new.suppliers@fireandemergency.nz so that Accounts Payable can provide a new supplier form for them to complete. 

Your supplier will need to provide the following information to set up an account with us within our Account Payable system:  

• Proof of bank account – this can be 
  • A copy of their encoded bank deposit slip 
  • A screen image of their internet banking 
  • A stamped letter from their bank, verifying their details. This would need to show the bank’s logo clearly (bank letterhead), their business name and bank account number. 

The completed form, along with their proof of bank account attached needs to be emailed to new.suppliers@fireandemergency.nz.  

Setting up a new business as a supplier in our system is important, otherwise their invoice will be held in a suspense account while it is investigated. Having an account set up prior to supplying products or services and invoicing, will assist the Accounts Payable team to pay the invoice efficiently and on time.  

If you have any queries, please contact Accounts Payable on Accounts.payable@fireandemergency.nz 

You can find further information on the Portal.