Fire and Emergency Internal Communications Audit is underway now

We are carrying out a routine audit of our internal communications channels. This is standard practice in any large organisation, to make sure that the way we communicate with our people is effective, efficient and relevant – no matter their location and role or whether they are volunteers or paid staff.

Through to the end of May, the Communications and Engagement team will facilitate up to 24 short workshops with staff and volunteers from all parts of our organisation, and in each of our 17 districts. There will also be an online survey that all members of Fire and Emergency will be invited to participate in.

We will use all the feedback and suggestions from the workshops and the survey to identify areas where we could make changes in how we engage, connect and share information with our people.

The last time we carried out an internal communications audit was in 2018, shortly after Fire and Emergency was formed from the unification of the former NZ Fire Service with rural fire authorities and volunteer fire brigades across the country.