System outages 11 July – SMARTStatus and ICAD

Our ICT team is upgrading SQL databases on the applications SMARTStatus, SMARTAtlas and ICAD-Statistics. This update is to upgrade the SQL 2012 databases to the latest version on AZURE.

Outage window on 11 July:

• SMARTStatus SMARTAtlas                 9am to 11am                      90 min total outage
• ICAD – Statistics                                   11am to 1pm                      90 min total outage

Expected impact:

• These applications will be unavailable during this time.

If you are still unable to access these applications outside the outage window please call the IT Service Desk on 0800 374 843 option 1, or alternatively email: ITSupport@fireandemergency.nz

If you would like more information visit M.I.K.E(external link).