Deadline extended until 21 February 2020 for new applicants.   Check if you are eligible and apply now!

VolBenefits Annual v2

Applications for the 2018/19 year originally closed on November 17th, and over 8000 of you have been reimbursed already. As a one-off, we are extending the deadline until 21 February 2020. 

If you missed the previous deadline, please check your eligibility below and complete the Annual volunteer reimbursement application form before 21 February 2020. We must receive your application by this date, so preferably complete it online, or email a scanned copy back to us, or fax it through.

If you were told that you were ineligible and think you should receive the $300 reimbursement, email us at

If you are ineligible this year, please reapply in the 2020 year, if your circumstances change.

If there were issues with your bank account information, we will be in contact to make sure we have it right, so that we can organise your reimbursement.

Thank you for your on-going contribution and commitment to Fire and Emergency New Zealand.

We know that when you volunteer with Fire and Emergency, you’re giving more than just your time – there are real costs involved such as petrol to get to and from the station for training and call-outs, phone calls you make to organise your crews and events, printing forms at home, not to mention the times you walked out of a movie you had just paid for five minutes after it started when the pager goes off.

Fire and Emergency would like to reimburse you for some of those costs with an annual reimbursement each December.

Our advice from Pricewaterhouse Coopers is that because it’s a reimbursement, there’s no tax to pay.


You need to:

  • be a Fire and Emergency volunteer on 1 December of the current year, and
  • have been an active volunteer for six months or more between 1 December of the previous year and 1 December of the current year, e.g. if you joined us as a volunteer on or before 31 May.

You won’t be eligible for this reimbursement if you:

  • are solely an honorary or life honorary member of a brigade, or
  • have been absent for more than 6 months in total, e.g. on leave, or
  • have received a payment directly for attending regular station training or meetings according to conditions of your engagement letter, or 
  • left Fire and Emergency as a volunteer before 1 December of that year.

If you’ve been on leave from operational duties, but are still contributing to the ongoing function of your brigade (e.g. if you are on maternity leave, or ACC and still attending appropriate training sessions), then you should still be eligible for the reimbursement.  Skills maintenance is not a requirement.

Volunteers who are also employees of Fire and Emergency are still eligible for the reimbursement. You still incur the same costs as other volunteers supporting your brigade.

New applicants (those who have not applied previously) should complete the online application form.

Double check that your bank account number is correct, or it may cause problems processing your reimbursement.

If some of your team don’t have access to the online form, you can print one , or ask your VSO/DPRFO for a copy, fill it out and send it back to us by email or fax. The contact details are on the form.

Once you've applied, you will be in the system, and we'll check your eligibility, and contact you to confirm details each year.


The reimbursement for 2019-2021 is $300 per volunteer. It’s an estimate of the minimum costs you incur volunteering with us each year, so you don’t have to provide us with receipts to prove it.

The reimbursement will be made to the bank account you provide. Please note our system only holds one recorded bank account against your identity. This nominated bank account will be used for all payments we make to you while you are with us.  We cannot pay the money to a brigade or charity.

Our advice from Pricewaterhouse Coopers is that the reimbursement is tax exempt, but if you think this reimbursement may affect you in other ways, please consult your own tax expert.



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