We know that when you volunteer with Fire and Emergency, you’re giving more than just your time – there are real costs involved such as petrol going to and from the station for training and call-outs, making phone calls to organise your crews and events, printing forms at home, not to mention the times you walked out of a movie you had just paid for five minutes after it started when the pager goes off.

Fire and Emergency would like to reimburse you for some of those costs with an annual reimbursement each December.

Once you've applied, you will be in the system, and we'll check your eligibility, and contact you to confirm details each year.

Our advice from Pricewaterhouse Coopers is that because it’s a reimbursement, there’s no tax to pay.

You need to:

  • be a Fire and Emergency volunteer on 1 December of the current year, and
  • have been an active volunteer for six months or more between 1 December of the previous year and 1 December of the current year, e.g. if you joined us as a volunteer on or before 31 May.

You won’t be eligible if any of the following apply, you:

  • are solely an honorary or life honorary member of a brigade
  • have been absent for more than six months in total, e.g. on leave
  • have received a payment directly for attending regular station training or meetings according to conditions of your engagement letter
  • left Fire and Emergency as a volunteer before 1 December of that year.

If you’ve been on leave from operational duties but are still contributing to the ongoing function of your brigade (e.g. you are on maternity leave, or ACC and still attending appropriate training sessions), then you should still be eligible for the reimbursement.  Skills maintenance is not a requirement.

Volunteers who are also employees of Fire and Emergency are still eligible for the reimbursement. You still incur the same costs as other volunteers supporting your brigade.

New applicants (those who have not applied previously) should complete the online application form. Please note: The online form has been taken off the site temporarily, and will be available again shortly.

Double check that your bank account number is correct, or it may cause problems processing your reimbursement.

If some of your team don’t have access to the online form, you can print one , or ask your VSO/DPRFO for a copy, fill it out and send it back to us by email. The contact details are on the form.

Once you've applied, you will be in the system, and we'll check your eligibility, and contact you to confirm details each year.

 If you no longer want to claim this reimbursement let us know at  RR.Feedback@fireandemergency.nz


The reimbursement for 2019-2021 is $300 per volunteer. It’s an estimate of the minimum costs you incur volunteering with us each year, so you don’t have to provide us with receipts to prove it.

The reimbursement will be made to the bank account you provide. Please note our system only holds one recorded bank account against your identity. This nominated bank account will be used for all payments we make to you while you are with us.  We cannot pay the money to a brigade or charity.

Our advice from PricewaterhouseCoopers is that the reimbursement is tax exempt, but if you think this reimbursement may affect you in other ways, please consult your own tax expert.



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