Christmas and the New Year can be a pressured time for all of us.

With support from Paul McGill, Kevin O’Connor and the unions and associations, Rhys Jones, sent out an email to all personnel on 11 December, reminding Fire and Emergency people about the range of confidential wellbeing support options available to personnel and their families.

If you missed the email, here’s the information.

Look after yourself, your workmates and your families over Summer.

If you, or someone from your crew or family needs support, it’s okay to reach out for assistance. We encourage people to access the support the need.

How to get support?

All Fire and Emergency personnel, including volunteers and non-operational people, can refer themselves directly to: 

1)      Fire and Emergency people who can be contacted over December and January (from the Safety, Health and Wellbeing and Peer Support Teams):

     

Alison Barnes 027 452 7428

John Grainger 027 496 8150

Kathy McAlpine 027 704 8958

Paul Clements 027 482 2642

Des Hosie 027 437 5170

Jim Ryburn 021 654 184

Denis Fitzmaurice 027 228 7682

John Kingsbury 027 552 3077

Roy Warren 027 497 1313

2)      You or your manager can contact a Peer Support person or Safety, Health and Wellbeing Advisor in your region.

Our Communication Centres can also put you in touch with the right person to talk to. You can do this without giving your name. Contact:

  • Northern Communication Centre - 09 486 7948
  • Central Communication Centre - 04 801 0812
  • Southern Communication Centre - 03 341 0266

3)      Confidential advice and counselling is available to all personnel and their immediate families at no cost – call our employee assistance programmes for work, family or personal concerns.

Contact details for employee assistance programmes in your region:

4)      For psychological emergencies

If there is an urgent need, please contact your GP on call, Ambulance Service, or local hospital emergency department who can refer you to the Crisis Assessment and Treatment Teams (CATT) services in your area.

5)      For more information on available services including contact details for peer support people in your region, go to the Portal page Critical Incident and Personal Stress Support (CIPSS) or download a copy of the Staying Well – Promoting Wellbeing and Resilience Guide

Please use all of the information provided to encourage people to access services if support is needed. Stay safe, healthy, and well. 

Additional information

NEW Stay Well poster available

A Stay Well poster is available and can be placed in private areas around your Brigade/Fire Force or office. It includes wellbeing support details that are available to Fire and Emergency personnel and their immediate families.

If you haven’t already done so, share this information with people you are responsible for, or people who need it. You can print it off and put it up, download the PDF and share it with your teams, or send it on via email. 

Our website and Portal have been updated

The Fire and Emergency website has been updated to add a range of national support services (external link) , so that the public can find support if they need it. And our Safety, Health and Wellbeing information is now easier to find on our Portal. Go to Menu > Quicklinks > Safety, Health and Wellbeing

For more information on available services including contact details for peer support people in your region, check out Critical Incident and Personal Stress Support (CIPSS) or download a copy of the Staying Well – Promoting Wellbeing and Resilience Guide.

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