Saving us time on SMS - one step in front of the other

Sometimes the smallest things can, together, make a big difference. That’s the philosophy behind a change to SMS this week.

Currently, when personnel complete certain compulsory training modules in Learning Station, they need to create a task in SMS to register the training and keep records up to date. Before the change, people then had to click on multiple groupings to find the relevant training modules – and that took time. 

Now we have created a new SMS group called ‘Learning Station’ which puts all the modules into one group – making it easier for people to find what they need, and creating a better experience for users.

While small in itself, every bit of time we can save for our personnel adds up, and reduces the administration burden. Although project has a volunteer focus, this particular change provides a benefit for all SMS users.

The SMS change is one part of the ‘Improving Administration for Volunteers’ project. You can find out more about the project at https://portal.fireandemergency.nz/volunteers/volunteer-initiatives/.

For those already used to the previous system, we are also keeping the modules under the current groupings for now.

The change was made on Wednesday, 11 April 2018.