Fire and Emergency most trusted ninth year in a row

Fire and Emergency New Zealand has been named the most trusted public sector organisation. 

Verian’s Public Sector Reputation Index was released on Tuesday, with Fire and Emergency taking out top spot for the ninth year in a row, including a clean sweep across the four pillars of trust, social responsibility, leadership and fairness. 

Chief Executive Kerry Gregory says everyone at Fire and Emergency should be proud of the result. 

“We serve our communities to reduce the risk of emergencies, such as fires, from occurring and to reduce the severity and impact when they do happen. Our frontline is there to support our communities when they are going through some of the toughest times of their lives, whether that’s a fire, motor vehicle accident, natural disaster or any other emergency.  

“For our firefighters and 111 communication centre operators to do their job they need people to trust them and follow their advice, and this result shows we continue to be in a strong position for that to happen. 

“We don’t do the work we do for the recognition, our people’s work is about serving the community. We thank everyday Kiwis for their ongoing support.” 

The index serves as an independent benchmark, evaluating the reputation of nearly 60 public sector organisations in Aotearoa New Zealand. Each of the four pillars has four attributes with which reputation is measured. 

To find out more about the index and how it was calculated, visit https://www.veriangroup.com/insights/thought-leadership/public-sector-reputation-index-nz(external link)