We are working to resolve issues with the DVDs provided with the Get Firewise Family book and the Get Firewise Year 1 & 2 kits.

We understand the DVD components inside the Get Firewise Family book and the Firewise kits are not compatible with many computers at the schools you visit with the Firewise programme.

We are currently working through a solution to this and are uploading the Schools DVD and the Family DVD onto Youtube. The interactive CD ROM will be linked via the Fire and Emergency external website. The firefighters’ DVD will be uploaded to the Portal, requiring you to log in to access it.

We are also aware that there are no Family books on Online Ordering at the moment. We have reviewed the content of these books and removed any references to the DVD. We ask for your patience as we make the design changes to these books, and get them printed and sent to the Online Ordering warehouse.

The DVD inside the Family Book will be available on its own in small quantities on Online Ordering in case there are children who cannot access the videos on YouTube at home. You will be able to order these DVDs if needed and take them to schools.

For more information please contact OnlineOrdering@fireandemergency.nz.


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