Counselling is a short term, solution focused, conversation designed to help you address immediate concerns such as personal and work-related stress, change management, relationship problems, budgeting support, managing conflict and much more. 

Fire and Emergency will fund a short-course of counselling sessions for you, your spouse or other immediate family through our national provider, Vitae.  

Vitae has more than 400 experienced and highly qualified counsellors across the country, offering confidential one-on-one employee assistance counselling sessions for people who are facing work and/or personal issues. 

Vitae counsellors can help with managing conflict, coping with change, stress, grief, career transitions, relationship issues, gambling, alcohol/substance abuse, parenting, conflict, pain, trauma, anxiety, depression and many types of emotional difficulty. 

A 24/7 freephone number and email contact is available to all Fire and Emergency employees and their immediate family. 

Self-referrals can also be made using Vitae’s web-referral form or via their app, Vitae NZ. 

Sessions can be done over the phone or using video conferences, which are as effective as face to face sessions. 

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