2024/25 Annual Report is now available
Fire and Emergency New Zealand’s 2024/25 Annual Report has been tabled in Parliament by the Minister of Internal Affairs, Hon Brooke van Velden.
Delivering our Annual Report is a significant milestone and this past year shows the ever increasing demand on our services. We have:
- answered 100,522 emergency calls, an increase of 4,903 on the previous year
- attended 88,805 incidents, an increase of 2,476 incidents on the previous year
- attended 14,716 medical emergencies, an increase of 301 on the previous year
- attended 9,205 vehicle accidents, an increase of 28 on the previous year
- attended 4,873 vegetation (forest and grass) fire incidents, an increase of 534 incidents on the previous year
- attended 4,872 structure (building) fires, a reduction of 133 on the previous year
- processed in excess of 16,000 fire permits, which continues to strengthen public confidence in this system and means we are likely to have fewer high-risk fires lit without a permit
- delivered more than 13,000 home fire safety visits, a free service we offer to anyone seeking fire safety advice to help reduce the risk of fires in the home
- enabled 3,246 escape plans through our updated household fire safety tool which supports New Zealanders to create their own escape plan, improve the smoke alarm coverage in their home and, if needed, book a home fire safety visit
- processed 3,215 evacuation scheme approval applications, ensuring that relevant buildings are equipped with evacuation schemes that support the safe evacuation of occupants in the event of a fire
- provided technical fire safety advice on 1,279 building consent design applications to local Building Consent Authorities and 237 fire engineering brief responses to the fire engineering design community
- delivered our Get Firewise programme to more than 1,000 schools in the last two-year cycle, which represents around 30,000 year 1 and 2 students being taught fire safety each year.
As an organisation we have also continued to strengthen and mature how we report on our performance, continued our investment in new firefighting trucks with 31 delivered into operational service to support our brigades, continued our commitment to working with Māori as tangata whenua through the establishment of our Māori Advisory Rōpū giving us deeper community insights, continued to build a culture where our people feel safe, respected, and included, and we completed the establishment of all 16 Local Advisory Committees giving us invaluable local insight to guide our planning across the motu.
We are responding to a changing financial environment, including the first year-on-year decline in the levy base in nearly two decades and we continue to take steps to manage this carefully while continuing to invest in the work that has the greatest impact for communities.
Looking ahead, Tā Mātou Ahunga Rautaki Our Strategic Direction 2025–2030 sets a clear path for how we will continue to evolve and deliver for Aotearoa New Zealand. It reflects the organisation we are today, and the one we are working towards becoming.
Thank you for your mahi, your dedication, and your commitment to the communities we serve. I am incredibly proud of what we have achieved together over this past year.
The 2024/25 Annual Report(external link)(external link)(external link)(external link)(external link)(external link)(external link)(external link) is available on our website.