Today our organisation is taking another important first step. On behalf of the Board of Fire and Emergency New Zealand, our Chair, Paul Swain, has launched our organisational strategic framework.

A strategic framework is a bit like planning a trip, where you identify your destination first. From there you can then plan the detail of your journey.

This framework gives us that direction for Fire and Emergency. 

My video message gives you a high level overview of the component parts of the framework and why it’s important to us. I also encourage you to read on below for additional information.

A closer look at our new strategic framework

We know we need to do things differently as Fire and Emergency to keep pace with changes to the environment, technology and society, and to remain relevant to the communities we serve.

Our framework starts with our purpose and vision.

Our purpose is a statement of why we exist, which is to protect and preserve the lives, property and environment of all New Zealanders. Te whakamaru me te tiaki i ngā tāngata, rawa me te taiao.

Our vision is our North Star that we are aiming for, which is to build stronger communities and protect what matters to the people within them. Ngā hapori kaha ake e whakamaru ana i ngā mea hira.

Our three outcomes describe what our long-term goals are for New Zealand, and our communities. They are the end results that we want to achieve for New Zealanders, how we add value and make a difference:

  • Communities prepare for, respond to and recover well from emergencies
  • Our services are valued and trusted
  • Social, economic and environmental impacts from emergencies are minimised

We outline the five strategic priorities for our organisation, which are the areas we think are the most important to focus on now, to meet the more immediate needs of our communities and our organisation.

Two of our priorities focus on the way we operate externally – within our communities, with our partners.

  • Building Resilient communities. Communities are changing so we need to change the way we work with them.
  • Collaboration, partnerships and influence. We are valued as strong and collaborative partners, and experts in our sector.

Our other three priorities focus on changes that we need to make within our organisation:

  • Growing our people. He aha te mea nui o te ao? He tangata, he tangata, he tangata.
    What is the most important thing in the world? It is people, it is people, it is people.
  • Intelligence-led, evidence-based decisions. We use appropriate data and insights to make informed decisions.
  • Keeping pace with change. We will be responsive and courageous in a changing environment.

Our values, which I first shared with you in mid-April, will ensure we’re creating a positive culture within our organisation that we can all be proud of, and that our people and our communities want to be a part of:

  • We do the right thing – Kia tika
  • We serve and support – Manaakitanga
  • We are better together – Whanaungatanga
  • We strive to improve - Auahatanga

And finally, our operating principles guide our decision-making for the many functions we perform across our organisation:

  • Put safety, health and wellbeing first – Te whakahōhonu i te oranga
  • Value people – Te matapopore tangata
  • Champion inclusion – Te whakatairanga whaiwāhitanga
  • Strengthen communities – Te whakapakari hapori
  • Work together - Kotahitanga
  • Drive change – Anga whakamua
  • Be accountable – Te whakahāngai taunakitanga

All of these elements work together to help us create a robust and sustainable organisation that better meets the changing demands of the communities we serve, and the broader work we now do. They will help to ensure we maintain the trust and respect of New Zealanders.

Thank you for your input

Thank you to everyone who’s given input into the component parts of this framework. The key elements were developed from consultation with you and the unions and associations on our operating model last year. You can read a summary of feedback from that consultation on the Portal.

Next steps

Over the coming months you’ll hear a lot more about what this framework means for the work you do for Fire and Emergency and how you can be part of it.

The elements of this framework are relevant to everyone. I now look forward to all of us bringing it to life over the years ahead.

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