Te Tikanga Whanonga Code of Conduct

Fire and Emergency is working to create a safer, more positive and inclusive environment for all our people, and Te Tikanga Whanonga | Our Code of Conduct is an important part of our mahi to create an environment where all our people feel they belong and are supported and enabled to thrive. 

The Code sets out the standards of conduct and behaviour we expect of all personnel and applies to everyone including staff, volunteers, contractors and our Board. It supports us to make the right decisions and sets out what will happen if we act outside those expectations. Our Code of Conduct replaces all other codes and standards, including the Code of Behaviour and Standards of Conduct.

Te Tikanga Whanonga: 

Tikanga refers to correct procedures and customs. Whanonga refers to conduct.

Click here to access and download Te Tikanga Whanonga | Our Code of Conduct [PDF, 2.8 MB].

Complete the Code of Conduct online module

The Code of Conduct online module is a 30 minute e-module to help us understand the Code, the behaviours expected of us, and how to be an upstander. You'll gain practical information to actively contribute to a positive environment. (Please note that it you choose to complete the module as a group, it may take longer than 30 minutes to complete.)

Completing the module is mandatory for all Fire and Emergency people.

Access the module here.(external link)

Brigade Culture Training Pack

The Brigade Culture Training Pack guides discussion among brigade members about how the Code of Conduct applies to volunteers and around shared values and expected behaviours. This pack is designed to be flexible and contains two sections with content for two different workshops. The second workshop builds on the first and illustrates how volunteers can bring Fire and Emergency’s Code of Conduct and Values to life in their brigades.

Participating in these discussions is a group-friendly alternative for volunteers to complete the Code of Conduct e-module on Learning Station that is mandatory for all Fire and Emergency personnel.

Learn more about the Brigade Culture Training Pack here.

Leaders' Toolkit

We've created a Leaders' Toolkit to support you in creating a strong understanding of the Code within your team. The Toolkit includes a recording of the Leaders' Briefing, a facilitated discussion guide and presentation pack, and a Q&A document. 

Access the toolkit here.

Eke Taumata

Te Tikanga Whanonga | Code of Conduct is being delivered by our Eke Taumata Programme and is one of a number of developments that together, will support the organisation to achieve long-term workplace culture change and ensure a positive experience for our people.  It takes its lead from the intent of the Te Kawa Mataaho/Public Service Commission 2022 review.(external link)

If you have any pātai, questions regarding the information on this page you can reach out to the Eke Taumata team via: eketaumata@fireandemergency.nz.