PPE during Alert Levels 1 and 2

This page has information about the necessary personal protective equipment (PPE) that you need for attending medical calls during Alert Levels 1 and 2

PPE during Alert Levels 3 and 4

This page has information about the necessary personal protective equipment (PPE) that you need for attending medical calls during Alert Levels 3 and 4

Changes to CPR

Following a recommendation from St John and Wellington Free Ambulance, we have agreed to a changes to the clinical guidelines for CPR during the COVID-19 pandemic response.

Call-taking and dispatch process

ComCen and Ambulance have changed their call-taking/handling process in response to this pandemic, so you will receive useful information when you are dispatched.

Arrival at medical calls

This page has information on the process when arriving at a medical call to determine whether there is a COVID-19 risk to our people.

Post-incident

This page has information on what to do at the end of a medical call so that you can safely go back home to your family.