RAT Kit user videos

This page has links to the user videos for our Rapid Antigen Test (RAT) kits at Fire and Emergency. Please note: there is a slight delay for each new version…

Respiratory protection

This page has information on which face masks to use and when, using BA and APRs during the pandemic, and instructions for washing BA.

COVID questioning protocols

This page has the questions you should ask on arrival at an incident, or a site visit during the COVID-19 pandemic.

NHQ COVID-19 Protection Framework

This document has information about the COVID-19 Protection Framework for the National Headquarters (NHQCPF) across all three colours and and local Lockdown.

Exposure to COVID-19 at incidents

This page has information on when you are exposed to COVID-19 at events, and the notification and reporting requirements in Safe@Work.


This page has information about cleaning our PPE, our vehicles and our stations

COVID-19 Information video series

This page has some great informational videos from our people, explaining the nature of COVID-19 and talking about information and demonstrating procedures for our people on the front-line.


This page has an up-to-date glossary of the terms we are using during the COVID-19 pandemic response.